At The Franz Center, we are committed to providing the highest quality homeopathic remedies, herbaceuticals, and educational resources. Due to the nature of our products, we have specific guidelines for returns and refunds:
We do not accept returns or offer refunds for homeopathic remedies or teas. These products are sensitive in nature and cannot be resold once shipped.
Books are non-returnable unless they arrive damaged or were sent in error.
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund, depending on the situation. To report an issue, please email us at tellus@thefranzcenter.com with your order number and a photo of the damaged or incorrect item.
All sales are final. We do not accept general returns or exchanges.
A pediatric practice for parents who want a doctor who listens and looks for what’s really going on.
The Franz Center
3160 Southgate Commerce Blvd
Suite 64
Orlando, FL 32806
Phone: 321.399.1303
Billing: 407.891.4602
Fax: 407.857.7099
tellus@thefranzcenter.com
Monday-Thursday: 9:00 a.m. – 4:00 p.m.
Friday: 9:00 a.m. – 12:00 p.m.
